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New Report Available: Capabilities in Aged and Community Care Readiness

Global Community Resourcing is excited to introduce the recently released Aged Care Industry Information Technology Council (ACIITC) “Capabilities in Aged and Community

Care Readiness: An Evaluation of Innovation and Technology” (CARE IT) report. The CARE-IT Report was launched by the Federal Minister for Aged Care and Senior Australians on 26 November 2020. The Global Community Resourcing team worked in a project management role for this project.

Using information gathered from the “Aged and Community Care Innovation and Technology Capabilities Readiness Survey”, the report introduces a range of recommendations and statistics. This report contributes to the understanding of the aged care sector in addition to its digital maturity and the opportunities for improving the sector that are offered by innovation and technology.

The report also outlines various examples which highlight how innovation and technology are impacting the sector, while also including areas which are failing to utilise technological developments. Some of the key findings from the report include:

  • 38.5% of surveyed organisations do not provide technology or cyber security training or support.

  • The most commonly used monitoring technology relates to fall detection technology

  • About half of survey participants use telehealth or telecare services and barriers to the use of these services include financial budget, technology expertise, internet access and lack of consumer capability.

  • The most commonly supplied Smart Home technologies relate to medical alarms.

  • 65% of surveyed organisations indicate they have increased their use of telehealth because of COVID-19.

Some of the recommendations include:

  • A two-stage strategic plan to improve the digital maturity of the sector and to reduce vulnerabilities, to take place across the span of several years.

  • The investment in an Industry Innovation Fund which will support the uptake of technology and innovation in the key businesses and processes of the sector.

  • Improve Business to Government reporting processes by incorporating co-design with the aged care sector.

  • The investment in a nationally coordinated Innovation and Technology Series that will promote digital maturity in the sector.

  • · Review current service standards by applying a technology and innovation lens against them.

If you would like to read the report, click here.


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